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RyanAir EU261 Check your IBAN/SWIFT (BIC) Compensation details Form not Working

June 30, 2022 by Performance Tester

RyanAir EU261 Compensation

Making an EU261 Compensation Claim with RyanAir?

Clearly RyanAir has designed the most the convoluted and complicated process for claiming for flight cancellation or delays under the EU261 compensation process.

It’s so clearly designed to throw as many obstacles up as possible in the hope that people would give up.

It also points out that if anything is wrong in the submission, it could cause ‘lengthy’ delays in processing the refund. All of which is perfectly legal, but somewhat unfair.

First of all it checks the name against the booking reference and won’t let you proceed unless it is an exact match. That’s a smart idea, but there was a problem as there was a space between the two parts of the given name on the boarding pass but on the form they had to be run together.

One major obstacle is the error message below…

Invalid payment details!

Check your IBAN/SWIFT (BIC) details and try again

RyanAir EU261 Check your IBAN SWIFT BIC Compensation details

 

 

 

Your IBAN or Swift number is normally found on your bank statement – see the sample image below

Ryan air iban

However the Ryan Air online form will deliberately continue to give errors.

I found the solution to this to use an online IBAN calculator

https://www.ibancalculator.com/

Entering in your account number and sort code gives a different IBAN number to that sometimes provided by banks e.g. for First Direct it replaced the HBUKGB41FDD with HBUKGB41XXX

Clearly some software testing or even deliberate “defects” in the RyanAir online form!

Filed Under: Blogs, Ryanair

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Application Performance Testing

Application performance testing is the process of testing performed to determine how a software application performs in terms of responsiveness and stability under a particular workload. It can also serve to investigate, measure, validate or verify other quality attributes of the system, such as scalability, reliability and resource usage. Software Performance testing is a subset of […]

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Application Performance Testing

Application performance testing is the process of testing performed to determine how a software application performs in terms of responsiveness and stability under a particular workload. It can also serve to investigate, measure, validate or verify other quality attributes of the system, such as scalability, reliability and resource usage.

Software Performance testing is a subset of performance engineering, an emerging computer science practice which strives to build performance into the design and architecture of a system.

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Software Performance Testing

Software performance testing helps prevent performance problems by detecting bottlenecks before a system deployment or upgrade. Performance testing software helps you test a broad range of applications, including Web 2.0, ERP/CRM, and legacy applications to helps identify and reduce performance bottlenecks and obtain an accurate picture of end-to-end system performance before going live, so you can verify that applications meet specified application performance testing requirements and avoid issues in production.

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Hardware performance testing will help you understand key infrastructure bottlenecks and constraints.

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